Frequently Asked Questions

Everything you need to know about shopping with Z SUPPLY

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order ships, you will receive a confirmation email with a tracking link to monitor its progress.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select international territories. Shipping rates and delivery times for international orders are calculated at checkout.

How should I care for my Z SUPPLY garments?

To maintain the softness and fit of our fabrics, we recommend machine washing cold on a gentle cycle and laying flat to dry. Specific care instructions can be found on the interior tag of each garment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Afterpay for interest-free installments.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You may cancel or modify your order within 30 minutes of placement by contacting our customer support team.